Training

Computer Literacy and Certification

At CROWN Albania students learn better ICT skills in a market-oriented job-placement allowing for the effective and productive use of any computer’s main software.

Our curriculum includes learning how to use basic computer skills as well as offering the more ambitious students the ability to use Word Processing power or Excel Worksheets at a competent level.

Furthermore, we are able to ensure an objective standard of competence, by validate skills and knowledge in ICT, through a well recognized international certificate.

Employment Training

Our goal is to help you land your dream job. And the way to do that is to be trained and advised by field experts. Our Employment Training programs center on empowering the individual to be able to perform well on the job while gaining new skills.

Our programs are suitable for the continuing employee as well as for employees joining the job market for the first time.

Leadership Skills

  • Leading by Charisma and Integrity
  • Live the vision by using values and principles
  • Staff motivation
  • Trust and delegation
  • Giving and receiving feedback

Presentation / Speech / Moderation

  • Effective presentation
  • Effective design of speeches
  • Effective moderation of groups

Sales and Customer Orientation

  • Self-organization in sales
  • Telephone marketing
  • Effective sales communication
  • Sales psychology
  • Product presentation
  • Contract and commitment
  • Operative Merchandising
  • Service Excellence: From the customer’s view